Service

A healthy business enjoys a steady flow of people, goods and services through its entrances every day. But heavy traffic also puts your doors under pressure as every little component works overtime to keep them running.

Nationwide service outlets

ASSA ABLOY Entrance Services has service outlets nationwide, including in Shanghai, Jiangsu, Beijing, Tianjin, Shandong, Henan, Xi'an, Hubei, Chongqing, Hunan, Guangzhou, Shenzhen, Liaoning, Jilin, and more. All our offices are equipped with service vehicles, ready to respond to our customers' urgent needs.

Service_0101

Professional equipment and reliable teams

Our highly professional service teams are able to provide services for our range of products, including automatic doors, industrial doors, high-performance doors, megadoors, and loading dock equipment. All service team members are professionally trained and possess a solid knowledge base of each products' features, construction, and operating principles. We provide complete solutions that not only include after-sales maintenance, but also comprehensive upgrade programs that enhance efficiency.

Best-in-class maintenance program

Joining the ASSA ABLOY maintenance program allows you to effectively avoid emergency incidents, unexpected interruptions, and other problems. Just as a car's tires and motor oil should be changed periodically, your automatic doors and loading dock equipment include components that need to be replaced regularly to maintain stability and efficiency. To prevent emergency failures, and to extend the lifespan of the equipment, it is crucial to replace these components before they become damaged.

Service_0081

Services covered by the ASSA ABLOY maintenance program

  1. Priority services and response times
  2. Priority access to local spare parts
  3. Discounts on spare parts
  4. No service fee within the maintenance period (excluding issues caused by human factors)
  5. Free training for users

Four grades of maintenance solutions

All-inclusive maintenance

All-inclusive maintenance is our most comprehensive maintenance service, covering service fees and parts for all faults except those caused by human factors. When a fault occurs, our service engineers will provide free repair and replacement parts at the earliest possible time, guaranteeing the stable operation of your equipment for one year.

Annual maintenance

Annual maintenance allows you to plan for the year ahead. It includes free inspection and maintenance twice yearly. It is more affordable than all-inclusive maintenance, providing you with stable equipment operation, while also saving costs.

Custom maintenance

Custom maintenance can be customized to include specific parts for inspection and maintenance according to your needs. It allows you to plan your maintenance by targeting certain equipment parts, effectively preventing faults and losses.

Appointment maintenance

Appointment maintenance is a one-off maintenance package that includes one inspection and maintenance visit.

Comprehensive professional upgrading program

Traffic lights — alerts operators and pedestrians of door movement

Dock lights — alerts operators and pedestrians of door movement

Wheel chocks — prevents vehicles from accidental movement

Service coordinators

Northeast
Mr Zhou

Unit 1701 Longzhimeng Asia-Pacific Center Tower 2 No. 22 Pangjiang Street Dadong District, Shenyang,邮编:110042

024-2483 2508

181 1263 0929

North
Ms Sha

Unit 1308 Ritan International Trade Center Block A Building 1 17 North Ritan Road Chaoyang District, Beijing,邮编:100020

010-8569 0071

181 1263 0935

Ms Ma

Room 2705 Guangfa Financial Building 40 Shandong Road Shinan District, Qingdao,邮编:266071

025-8470 8725

181 3675 6030

East Area
Ms Ma

7th floor, Building 20 Four Seasons Square 1568 Changyang Road Yangpu District, Shanghai,邮编:200090

021-6140 9130

181 1263 0921

Ms Chen

211 Middle Huangpujiang Road Kunshan, Jiangsu,邮编:215301

0512-5770 9966

181 1263 0922

MS Deng

Room 302, Tower D, N0.532-2,ZhongShan East Street,Nanjing,邮编:210016

025-84708725

181 126 30937

South Area
MS Yao

Building C.D, R&D workshop and steel structure workshop, No.12 Guanyao Lianzhong Road, Shishan town, Nanhai district, Foshan, ,邮编:511486

020-38107868

181 126 30931

Center-West Area
MS He

Rm14#,15#,Jialeziguang 13 floor, Hongjing road, Yubei district, Chongqing,,邮编:401147

023-67070677

18112630932

Inquire

Each business has its own specific challenges and requirements on its entrances. Benefit from ASSA ABLOY Entrance Systems’ expert knowledge to optimize your entrances for the perfect flow of people, goods and vehicles in your facilities.